Terms & Conditions

1. Introduction

Welcome to Safari Kite Dive. These terms govern your booking. By making a reservation, you agree to these terms.

2. Booking, Billing & Payments

• Billing Entity: All invoicing and financial transactions for deposits are handled by our authorized billing partner, SEO ARROW LTD. Your bank statement will reflect this name.
• Deposit: A non-refundable deposit of 20% of the total package price is required to confirm your booking.
• Visa Fees: Visa processing fees (€37 per person, €74 for couples) are paid in full upfront along with the deposit.
• Balance: The remaining balance is due upon arrival in Hurghada (Cash) or via Bank Transfer 14 days prior to the trip.

3. Cancellation & Refund Policy

We value transparency in our refund process:

• Cancellation > 60 Days: If you cancel more than 60 days before the trip start date, your deposit is held as credit for a future trip (valid for 12 months).
• Cancellation < 60 Days: If you cancel less than 60 days before departure, the deposit is forfeited to cover boat reservation costs.
• Visa Fees: Visa processing fees are non-refundable once the application has been submitted to the Egyptian authorities.

4. Visa Services & Data

We facilitate Single Entry Visas for Egypt. By using this service, you explicitly authorize us to share your passport details with the Egyptian Government. We are not liable for entry denials caused by government decisions or incorrect data provided by the client.

5. Contact Information

For any billing or booking inquiries, please contact us:

• Email: bookings@safarikitedive-hurghada.com
• Billing Partner: SEO ARROW LTD